Workflow / Knowledge

Answer from the policy shelf.

The approved policy library should control the answer, not the model's general knowledge.

Inputs

Current approved policies, procedures, manuals, effective dates, superseded-document rules, and user access boundaries.

Find relevant passages, compare related policies, summarize the answer, cite sources, and state when the shelf does not resolve a question.

Policy owners verify authority, version, exceptions, interpretation, and any action taken from the answer.